Why See Us?


Services we provide by appointment:

  • Diagnostic Hearing Assessments - Adults/Children5+
  • Hearing Aid Fitting/Servicing/Batteries
  • Auditory Brainstem Response (ABR)
  • Balance, Dizziness, Vertigo Assessments
  • Custom Hearing Protection
  • Industrial Hearing Tests
  • Wax Removal


It’s your choice…

  • Feilding Clinic or Palmerston North Clinic.
  • Andrea Hopkins or Sam Veale.


Local
Heartland Hearing & Balance is locally owned.  It is based in Manawatu - with fully equipped clinics in both Feilding and Palmerston North.  There are no overseas shareholders to satisfy, and no corporations making decisions on your behalf.  There is no ‘head office’ in Auckland to answer to.  We are not a ‘visiting clinic’, so ongoing support is never far away.

Independent
This is an independent audiology clinic.  This means that we’re not a chain and we’re not owned by a hearing aid manufacturer, so we’re free to recommend any solution available on the market.  When you visit Heartland Hearing & Balance, you can be certain that we’ll recommend the hearing solution that really is the very best for your particular hearing, your lifestyle, and your budget.

Experienced
Both Andrea and Sam have seen many patients over many years, of all ages, from neonates (newborn babies) through to 103 years old (so far!).  Both have been Full Members of the New Zealand Audiological Society (NZAS) for many years, and have served on the Membership and Supervision Subcommittee of the NZAS.  Sam has previously been convenor of this committee, and Andrea has been a member since 2014.  This committee has the responsibility of ensuring educational and clinical standards remain at a high level for Audiologists in NZ.  Sam has trained and supervised Master of Audiology students from both Auckland and Canturbury Universities, and has also trained and supervised newly qualified or overseas audiologists as they work towards their Certificate of Clinical Competence (CCC).  Andrea has been Charge Clinician for a large private provider, and has had responsibility for clinical supervision of junior audiologists as they gain valuable experience beyond their university training.

Qualified
Andrea holds her undergraduate degree in Psychology, and her Master of Clinical Audiology from the prestigious University of Santo Tomas in the Philippines.  Sam holds two University qualifications in Audiology: Master of Audiology, M.Aud (Hons), from The University of Auckland; Doctor of Audiology, Au.D, from Salus University (Philadelphia, USA).  In addition to their university degrees, Andrea and Sam are both accredited assessors for Enable NZ, Veterans’ Affairs NZ, and ACC.  Both hold a Certificate of Clinical Competence (CCC) and Annual Practising Certificate from the New Zealand Audiological Society (NZAS), and are bound by the Code of Ethics of the NZAS.  Sam is also an International Fellow of the American Academy of Audiology (AAA), and a member of the New Zealand Society for Balance Dizziness and Vertigo (NZSBDV).

Best Value
In addition to subsidies for people who qualify (eg. Veterans’ Affairs, ACC etc, see Hearing Aid Funding), an additional DISCOUNT is offered for those with either a Community Services Card, or Super Gold Card.  Although we offer best value, there is no compromise on the quality of the service.  All testing is done with ‘state-of-the-art’ diagnostic equipment, in a fully certified sound-proof area, and appointments allow plenty of time for discussion of results.  All hearing aids are fitted on a TRIAL BASIS, which means you get a FULL REFUND of the cost of the hearing aids, if you decide to return them within the 8 week trial period (conditions apply).



© Heartland Audiology Ltd 2019